DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
What Guests Say
There was a pretty big variety of food for breakfast. Fruits were fresh and sweet! And there was plenty to choose from; if you preferred a more Chinese breakfast there were those options too. The staff were friendly and helpful. And as any of you who have stayed in a DoubleTree hotel before may know, the cookies given at the reception when you check-in were absolutely delightful as always. I've been dreaming about the cookies and I think I'm going to have to find a recipe for it....
Alisa
August 2024
Nice hotel, good location. Metro station is about 600m away. There are a couple of electronics stores around the corner and a McDonalds about 750m away. Breakfast was OK, not great but OK. Staff is very friendly. Some have very limited english knowledge but they find a way to help you. Rooms are very nice and comfortable. They offer a window that opens, nice for airing out the room. All is very clean. And the beds and pillows are excellent.
Oscar
November 2023
The gym, the welcome drinks, the interior design and room cleanliness are all exceptional; and we love the hospitality of all the staff especially Ryan at the reception who offered us upgrade as Honors Gold member and the team also pre-arranged complimentary breakfast for us as gold member. The sculptures at the lobby are also delightful. We enjoyed our stay here a lot, will definitely revisit
Chi
June 2023
the hotel is excellent. Our room was well equipped. There was a park opposite to the hotel as well as great walking area full of small flower and garden shops. Breakfast was excellent. Staff was super friendly
Zsuzsanna
December 2023
Great location in Nanshan, in the Western part of Shenzhen between beautiful parks and an ancient towns like Nantou as well as a dutch stile village with many gardening and flower shops and charming cafes. Very tasty and extensive breakfast buffet.
Ralf
March 2024
The free cookie they give you when you arrive was amazing. The infinity pool was excellent. The staff are very helpful. Some of them have only basic English but this doesn't stop them trying their best to help. The rooms are very large and impressive.
Anthony
October 2023
Amazing staff. One rainy day we needed to pop out to a shop so a member of their staff offered me her personal umbrella. I find that so kind. It's something I would not generally expect from a large hotel.
Daniel
February 2025
The staff have been very helpful. Specially the front office lady Ms Violet who was very helpful in getting local information for us on tennis courts availanle for play, bookstores for children, shows and theatre performances. The breakfast spread was good with many healthy choices
Anushka
November 2023
Had a room with a washing machine was a nice feature. Some staff spoke basic English (ma h hotels in China don’t)
Katherine
July 2024
Room is big,and both of the staffs in the concierge are helpful and polite 👍 There's no toothbrush inside the room, you have to ask ! There's a swimming pool but I don't have time to try .There's no cafe,shops near the hotel and it took 5 mins walk to the subway station.
May
November 2023
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